Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
- Home
- Government
- Departments
- General Government
- Administrative Services
- Novel Coronavirus (COVID-19)
Novel Coronavirus (COVID-19)
In order for the City to promptly address, prepare for, and take the actions necessary to protect public health, safety, and welfare within the City, and to allow the City to access potential reimbursement by the county, state, and federal governments, the City of Laguna Hills proclaimed a local emergency on March 18, 2020.The City will continue to assess the situation and may extend, cancel, modify or add to these measures as the situation evolves.
According to the Department of Public Health, the timely implementation of aggressive strategies that create social distance and those that reduce close contact of people not regularly together has proven effective in prior pandemics at delaying rates of transmission and reducing illness and even death. We understand that some of these measures will be an inconvenience to some members of the public and we thank you for your understanding.
By Executive Order, dated May 18, 2020, the City of Laguna Hills established the Coronavirus Recovery Team to assist the public with questions and guidance related to the COVID-19 pandemic in Laguna Hills. The Coronavirus Recovery Team is available Monday - Friday, 8:00am - 5:00pm by calling 949-707-2680 or by email at covid19team@lagunahillsca.gov.
City staff will be updating this webpage on a regular basis to help provide the most current information pertaining to the COVID-19 pandemic. Please note, however, that you should also visit the State and County websites to ensure that you are receiving the latest updates in regards to regulations, closures, openings and access to resource materials.
As OC slowly starts to reopen, and in an effort to keep the public informed on all issues related to reopening process and COVID-19, the County recently launched a new website titled Together OC. The site is designed to provide residents and businesses with a one-stop-shop for all COVID-19 related matters. The site will be updated frequently and provide the latest information on business sector reopenings, county health orders, unemployment benefits, frequently asked questions, and much more. Should any of your constituents have COVID-19 related questions, please have them visit the website at https://together.ocgov.com/.
CONTACTS FOR MORE INFORMATION & ASSISTANCE
State
California Governor created a dedicated COVID-19 website with various resources and pertinent information.
To find the status of a activities visit Blue Print for Safer Economy.
Per the California Office of Emergency Services (CalOES) Public Information Officer (PIO), public complaints and concerns related to the current State/Governor’s orders may be directed to the Governor’s Office of Constituent Affairs
How do I report a business that isn't complying?
Contact OC Environmental Health at 714-433-6000
They are being enforced, and you can report it. Report unsafe conditions or businesses that shouldn’t be open to your local Alcohol Beverage Control, Labor Commissioner’s office, or regional Cal/OSHA office, depending on the type of business. To find these local contacts, see Appendix B of the Employer Playbook for a Safe Reopening.
Orange County Authorities
Alcohol and Beverage Control 562-677-5235
Labor Commission 714-715-5065
OSHA 714-558-4300
Orange County
Call the Orange County Health Care Agency “Health Referral Line” with questions related to COVID-19 at (714) 834-2000, M-F, 8 a.m. – 5 p.m.
The Orange County COVID-19 Hotline is (714) 834-2000
Visit Orange County Health Care Agency for specific information and updates regarding COVID-19.
See Together OC for a one-stop-shop for all COVID-19 related matters for residents and business.
Visit Orange County Health Care Agency's Vaccine Resources page for information about COVID-19 vaccines and distribution.
How do I report a business that isn't complying?
Contact OC Environmental Health at 714-433-6000
Orders are being enforced, and you can report it. Report unsafe conditions or businesses that shouldn’t be open to your local Alcohol Beverage Control, Labor Commissioner’s office, or regional Cal/OSHA office, depending on the type of business. To find these local contacts, see Appendix B of the Employer Playbook for a Safe Reopening.
Orange County Authorities
Alcohol and Beverage Control 562-677-5235
Labor Commission 714-715-5065
OSHA 714-558-4300
Laguna Hills
The City of Laguna Hills Coronavirus Recovery Team:
Hours: Monday - Friday 8:00am - 5:00pm
Phone: (949) 707-2680
Email: covid19team@lagunahillsca.gov
STATE AND LOCAL ORDERS AND RECOMMENDATIONS
Updated February 9, 2021
State
For the most current information on Orders and Tier status visit the State of California COVID-19 Website for more information.
See States Guidance for Face Coverings for mandatory use of cloth face coverings by the general public when outside the home and in high risk situations.
Orange County
In light of the revised guidance and recommendations issued by the Center for Disease Control and Prevention (CDC) (December 10, 2020) and the State Public Health Officer (December 14, 2020), the following Orders and Strong Recommendations shall revise and replace the prior Orders and Strong Recommendations of the County Health Officer that were issued on November 20, 2020. The Orders and Strong Recommendations issued on November 20, 2020 are no longer in effect as of December 17, 2020.
OC Health Officer's Orders and Recommendations revised on December 17, 2020, and continuing until further notice.
Laguna Hills
CITY MANGER’S EXECUTIVE ORDERS
- Executive Orders 1 through 7 - Dated March 19, 2020
- Executive Orders 8 through 11 - Dated March 24, 2020
- Executive Orders 12-18 - Dated March 30, 2020
- Executive Order 19 - Dated April 10, 2020
- Executive Order 20 - Dated April 25, 2020
- Executive Order 21 and 22 - Dated May 18, 2020
- Executive Order 23 - Dated June 3, 2020
- Executive Order 25 - Dated June 12, 2020
- Executive Order 27 - Dated July 3, 2020
- Executive Order 28 and 29 - Dated September 9, 2020
- Executive Order 30 - Dated October 8, 2020
- Executive Order 31 and 32 - Dated October 23, 2020
- Executive Order 33 - Dated November 17, 2020
WHAT’S OPEN
Updated February 9, 2021
State
For information on the status of activities visit the State of California COVID-19 website.
When the order is lifted, the county will return to the Blue Print for a Safer Economy tier system.
To find the status of a activities visit Blue Print for Safer Economy.
Orange County
Blue Print for a Safer Economy
To find the status of a activities visit Blue Print for Safer Economy.
See the Business Reopening Guidance on the OC Health Care Agency website.
Business and Activities: Who May and May not Open
Only those businesses and activities allowed to open under the tier assigned to Orange County may open, provided that such businesses and activities comply with all applicable restrictions for that tier. For the list business and activities that may open under each tier and the restrictions that apply to each tier see the Blueprint Activity and Business Tier Chart.
Laguna Hills
In addition to the State and Orange County openings, the following City public facilities and public spaces are open to the public in Laguna Hills with appropriate socials distancing measures as promulgated by the State.
- Parks open space
- Playgrounds
- Trails
- Outdoor tennis courts
- Outdoor basketball, volleyball, handball courts
- The Laguna Hills Skateboard Park
- OC Laguna Hills Technology Branch Library open for limited services.
, WHAT’S CLOSED & CANCELLATIONS
Updated February 9, 2021
State
For information on the status of activities visit the State of California COVID-19 website.
When the order is lifted, the county will return to the Blue Print for a Safer Economy tier system.
To find the status of a activities visit Blue Print for Safer Economy.
Orange County
Orange County residents are under state’s Regional Stay-at-Home Order . For information on the status of activities visit the State of California COVID-19 Website for more information.
When the order is lifted, the county will return to the Blue Print for a Safer Economy tier system.
Blue Print for a Safer Economy
To find the status of a activities visit Blue Print for Safer Economy.
See the Business Reopening Guidance on the OC Health Care Agency website.
Business and Activities: Who May and May not Open
Only those businesses and activities allowed to open under the tier assigned to Orange County may open, provided that such businesses and activities comply with all applicable restrictions for that tier. For the list business and activities that may open under each tier and the restrictions that apply to each tier see the Blueprint Activity and Business Tier Chart.
Laguna Hills
- The Laguna Hills Community Center is closed to the public until further notice.
- Facility reservations/rentals are cancelled/suspended until further notice.
- Community Center and Sports Complex picnic shelters until further notice.
- Laguna Hills City Hall is closed to public access until further notice.
- Recreation programs, classes and activities are suspended until further notice.
- All City employee related travel and conferences have been canceled.
- The Mission Viejo Animal Services Center is closed except for essential services.
- Street sweeping violations are suspended until further notice. No citations will be issued for vehicles parked during posted "No Parking for Street Sweeping" periods.
RESOURCES
Emergency Rental Assistance (ERA) Program
The County of Orange was allocated $65,576,556 from the U.S. Department of the Treasury (Treasury) for the implementation of the Emergency Rental Assistance (ERA) Program. The ERA Program provides funding to assist households that are unable to pay rent and utilities due to the COVID-19 pandemic. For more information or to see if you qualify visit Emergency Rental Assistance Program.
Orange County Restaurant Outdoor Dining Grant Program
In response to the State’s action to place additional restrictions on Orange County related to COVID-19, the Orange County Board of Supervisors took immediate action and is launching the Orange County (OC) Restaurant Outdoor Dining Grant Program to support local restaurants providing outdoor dining as required by the State’s purple tier guidelines. For more information and to apply visit Small Business Reliefs Programs.
Orange County Business Council
The Orange County Business Council (OCBC) has established useful resource material and information on its website for businesses related to the COVID-19 Pandemic.
- OCBC has created ReOpen OC Safely, a source for industry specific resources to prepare to safely reopen businesses as the county continues to respond to the COVID-19 crisis. To learn what steps your industry needs to take to reopen, Click Here.
- OCBC is sharing best resources to help you plan and weather COVID-19 issues in special newsletters published daily. Check out the daily newsletters at https://www.ocbc.org/newsroom/ocbc-indicator-enewsletter/, and sign up to receive updates here: https://bit.ly/2JccmlT. In addition to timely newsletter resources, OCBC has created a COVID-19 Resources page on its website, allowing you to access all of the most useful info on COVID-19 in one place.
- Join OC Health Care Agency and OCBC for the next webinar on best practices for reopening your restaurant safely. Visit How to Re-Open Your Business Safely to register.
Reopening Guidelines
Before reopening, all facilities must:
- Perform a detailed risk assessment and create a site-specific protection plan
- Train employees on how to limit the spread of COVID-19. This includes how to screen themselves for symptoms and when to stay home.
- Set up individual control measures and screenings
- Put disinfection protocols in place
- Establish physical distancing guidelines
Refer to the Statewide industry guidance to reduce risk webpage for industry-specific guidelines for reopening
COVID-19 Scams
The California Attorney General Xavier Becerra put out a warning that scammers are posing as phony COVID-19 contact tracers trying to trick Californians into revealing personal information. If you or someone you know believes to have been a victim or target of a scam related to COVID-19, you should file a complaint with the Office of the Attorney General.
COVID-19 Testing
The Orange County Health Care Agency is providing free COVID-19 Testing through state wide testing sites as well as a list for the COVID-19 Testing Network. For more information about testing please visit COVID-19 Testing Page.
Emergency Temporary Use Application
The City of Laguna Hills would like to assist businesses with managing the impact of social distancing requirements on business operations by temporarily authorizing businesses to expand their permitted footprint in outdoor areas adjacent to or near their tenant space. This temporary program includes, but is not limited to, utilization of commercial center common areas, on-street and off-street parking areas, and public and private sidewalk spaces for dining, and reduction of on-site parking requirements to assist with outdoor dining layouts, safe and efficient merchandise pickup for retail locations, and other commercial activities. If you have any questions regarding the Emergency Temporary Use Permit Guidelines or Application, please contact Senior Planner Jay Wuu at jwuu@lagunahillsca.gov or at 949-707-2662. Emergency Temporary Use Application.
SafeDineOC
As part of the SafeDineOC Restaurant Program, the Orange County Board of Supervisors has allocated $10 million in Federal CARES Act funding to support local restaurants that are safely reopening. Restaurants are eligible for up to $1,000 in reimbursements for CARES Act-qualified purchases, such as masks, gloves, and other personal protective equipment (PPE), site reconfiguration, employee training, cleaning supplies, etc. For more information and to apply visit SafeDineOC.
PRESS RELEASES
- 03/24/21 - Outdoor and Indoor Youth and Recreational Adult Sports
- 12/03/20 - Regional Stay at Home Order
- 11/19/20 - State Issues Limited Stay at Home Order to Slow Spread of COVID-19
- 11/18/20 - OC Announces Grant Program to Support Local Restaurants Providing Outdoor Dining
- 11/16/20 - State Moves County of Orange to Purple Tier
- 11/16/20 - Governor Newsom Announces New Immediate Actions to Curb COVID-19 Transmission
- 09/07/20 - County of Orange Moves to Red Tier
- 08/04/20 - State Releases Youth Sports Guidance
- 07/02/20 - Bars Ordered Closed in Orange County
- 06/18/20 - OC Health Care Agency Announces Ad Campaign Promoting Free COVID-19 Testing
- 03/30/20 - County Economic and Business Recovery Hotline
- 03/30/20 - State of California Health Order Supersedes County Health Order
- 03/19/20 - Resources for Seniors
- 03/18/20 - County Issues Amended Health Order and Guidance
- 03/18/20 - City Proclaims Local Emergency