Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
- Home
- Government
- Departments
- General Government
- Administrative Services
- Novel Coronavirus (COVID-19)
Novel Coronavirus (COVID-19)
In order for the City to promptly address, prepare for, and take the actions necessary to protect public health, safety, and welfare within the City, and to allow the City to access potential reimbursement by the county, state, and federal governments, the City of Laguna Hills proclaimed a local emergency on March 18, 2020.The City will continue to assess the situation and may extend, cancel, modify or add to these measures as the situation evolves.
According to the Department of Public Health, the timely implementation of aggressive strategies that create social distance and those that reduce close contact of people not regularly together has proven effective in prior pandemics at delaying rates of transmission and reducing illness and even death. We understand that some of these measures will be an inconvenience to some members of the public and we thank you for your understanding.
By Executive Order, dated May 18, 2020, the City of Laguna Hills established the Coronavirus Recovery Team to assist the public with questions and guidance related to the COVID-19 pandemic in Laguna Hills. The Coronavirus Recovery Team is available Monday - Friday, 8:00am - 5:00pm by calling 949-707-2680 or by email at covid19team@lagunahillsca.gov.
City staff will be updating this webpage on a regular basis to help provide the most current information pertaining to the COVID-19 pandemic. Please note, however, that you should also visit the State and County websites to ensure that you are receiving the latest updates in regards to regulations, closures, openings and access to resource materials.
As OC slowly starts to reopen, and in an effort to keep the public informed on all issues related to reopening process and COVID-19, the County recently launched a new website titled Together OC. The site is designed to provide residents and businesses with a one-stop-shop for all COVID-19 related matters. The site will be updated frequently and provide the latest information on business sector reopenings, county health orders, unemployment benefits, frequently asked questions, and much more. Should any of your constituents have COVID-19 related questions, please have them visit the website at https://together.ocgov.com/.
CONTACTS FOR MORE INFORMATION & ASSISTANCE
State
California Governor created a dedicated COVID-19 website with various resources and pertinent information.
Per the California Office of Emergency Services (CalOES) Public Information Officer (PIO), public complaints and concerns related to the current State/Governor’s orders may be directed to the Governor’s Office of Constituent Affairs
Orange County
Call the Orange County Health Care Agency “Health Referral Line” with questions related to COVID-19 at (800) 564-8448, M-F, 8 a.m. – 5 p.m.
The Orange County COVID-19 Hotline is (800) 426-6411.
Visit Orange County Health Care Agency for specific information and updates regarding COVID-19.
See Together OC for a one-stop-shop for all COVID-19 related matters for residents and business.
Laguna Hills
The City of Laguna Hills Coronavirus Recovery Team:
Hours: Monday - Friday 8:00am - 5:00pm
Phone: (949) 707-2680
Email: covid19team@lagunahillsca.gov
STATE AND LOCAL ORDERS AND RECOMMENDATIONS
Updated July 6, 2020
State
All individuals living in the State of California are currently ordered to stay home or at their place of residence, except for permitted work, local shopping or other permitted errands, or as otherwise authorized. See State’s stay-at-home order.
See States Guidance for Face Coverings for mandatory use of cloth face coverings by the general public when outside the home and in high risk situations.
Orange County
OC Health Officer’s Orders and Recommendations revised on July 3, 2020, and continuing until further notice. Summary of orders and recommendations:
Orders (For details refer to the OC Health Officer’s Orders and Recommendations)
- Closure of Bars, Pubs, Breweries, and Brewpubs that do not Offer Dine-In Meals.
- Closure of Specific Sectors.
- Self-Isolation of Persons with COVID19.
- Self-Quarantine of Persons Exposed to COVID-19.
- Checklist and Attestation Posting Requirements for Businesses, Industries, and Entities Allowed to Reopen in Orange County.
- Wear a Cloth Face-Covering - all County residents and visitors shall wear face coverings in certain high-risk situations, as required by the Guidance for the Use of Face Coverings issued by California Department of Public Health on June 18, 2020.
Strong Recommendations (For details refer to the OC Health Officer’s Orders and Recommendations)
- Maintain Six Feet of Physical Distancing
- For Vulnerable Population
- Other Recommendations
Laguna Hills
CITY MANGER’S EXECUTIVE ORDERS
- Executive Orders 1 through 7 - Dated March 19, 2020
- Executive Orders 8 through 11 - Dated March 24, 2020
- Executive Orders 12-18 - Dated March 30, 2020
- Executive Order 4 - Dated April 10, 2020
- Executive Order 20 - Dated April 25, 2020
- Executive Order 21 - Dated May 18, 2020
- Executive Order 23 - Dated June 3, 2020
- Executive Order 25 - Dated June 12, 2020
WHAT’S OPEN
Updated July 6, 2020
State
Please reference “What’s Open state wide” on the State’s “Stay home Q&A”
For a list of openings for counties that are approved to move further in the State’s Resilience Roadmap. Please reference “What is open with county variance?” on the State’s “Stay home Q&A” webpage.
County Monitoring
The State has mandated that Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down some industries unless they can be modified to operate outside or by pick-up. Orange County is on this list. Bars must close all operations even if they are operating outdoors (See County Orders and Recommendations). The closures will apply for a minimum of three weeks and are subject to an extension based on epidemiologic indicators. See the list of counties.
- Dine-in restaurants
- Wineries and tasting rooms
- Movie theaters
- Family entertainment centers (for example: bowling alleys, miniature golf, batting cages, and arcades)
- Zoos and museums
- Cardrooms
Orange County
See the Business Reopeing Guidance on the OC Health Care Agency website.
Examples of Businesses Permitted to Re-open/Resume:
- Movie theaters and family entertainment centers
- Restaurants, wineries and bars
- Zoos and museums
- Gyms and fitness centers
- Hotels (for tourism and individual travel)
- Card rooms and racetracks
- Public and HOA swimming pools
- Campgrounds and outdoor recreation
- Personal Care - which includes personal care that requires touching a client’s face, e.g. facials, electrolysis, and waxing. This guidance applies to esthetician, skin care, and cosmetology services; electrology; nail salons; body art professionals, tattoo parlors, and piercing shops; and massage therapy (in non-healthcare settings).
County Monitoring
The State has mandated that Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down some industries unless they can be modified to operate outside or by pick-up. Orange County is on this list. Bars must close all operations even if they are operating outdoors (See County Orders and Recommendations). The closures will apply for a minimum of three weeks and are subject to an extension based on epidemiologic indicators. See the list of counties.
- Dine-in restaurants
- Wineries and tasting rooms
- Movie theaters
- Family entertainment centers (for example: bowling alleys, miniature golf, batting cages, and arcades)
- Zoos and museums
- Cardrooms
Visit Orange County Parks COVID-19 Modify Operations for a list of modified park operations and hours..
Laguna Hills
In addition to the State and Orange County openings, the following City public facilities and public spaces are open to the public in Laguna Hills with appropriate socials distancing measures as promulgated by the State.
- Parks open space (playgrounds are not open)
- Trails
- Outdoor tennis courts
- Outdoor basketball, volleyball, handball courts
WHAT’S CLOSED & CANCELLATIONS
Updated July 6, 2020
State
Refer to the State’s County variance info webpage and “What’s closed statewide” on the State’s Stay home Q&A webpage for a listing of closures statewide.
County Monitoring
The State has mandated that Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down some industries unless they can be modified to operate outside or by pick-up. Orange County is on this list. Bars must close all operations even if they are operating outdoors (See County Orders and Recommendations). The closures will apply for a minimum of three weeks and are subject to an extension based on epidemiologic indicators. See the list of counties.
- Dine-in restaurants
- Wineries and tasting rooms
- Movie theaters
- Family entertainment centers (for example: bowling alleys, miniature golf, batting cages, and arcades)
- Zoos and museums
- Cardrooms
Orange County
Visit Orange County Parks COVID-19 Modify Operations for County Parks hours and operations.
County Monitoring
The State has mandated that Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down some industries unless they can be modified to operate outside or by pick-up. Orange County is on this list. Bars must close all operations even if they are operating outdoors (See County Orders and Recommendations). The closures will apply for a minimum of three weeks and are subject to an extension based on epidemiologic indicators. See the list of counties.
- Wineries and tasting rooms
- Movie theaters
- Family entertainment centers (for example: bowling alleys, miniature golf, batting cages, and arcades)
- Zoos and museums
- Cardrooms
Laguna Hills
- The Laguna Hills Community Center is closed to the public until further notice.
- The Laguna Hills Hockey Rink is closed until further notice.
- Community Center and Sports Complex picnic shelters until futher notice.
- Playground equipment at parks are closed until further notice.
- Laguna Hills City Hall is closed to public access until further notice.
- Orange County Technology Branch.
- All recreation programs and activities, including facility reservations/rentals, are cancelled through September 10, 2020.
- All City employee related travel and conferences have been canceled.
- The Mission Viejo Animal Services Center is closed.
- Street sweeping violations are suspended until further notice. No citations will be issued for vehicles parked during posted "No Parking for Street Sweeping" periods.
- The Laguna Hills Skateboard Park
RESOURCES
Orange County Business Council
The Orange County Business Council (OCBC) has established useful resource material and information on its website for businesses related to the COVID-19 Pandemic.
- OCBC has created ReOpen OC Safely, a source for industry specific resources to prepare to safely reopen businesses as the county continues to respond to the COVID-19 crisis. To learn what steps your industry needs to take to reopen, Click Here.
- OCBC is sharing best resources to help you plan and weather COVID-19 issues in special newsletters published daily. Check out the daily newsletters at https://www.ocbc.org/newsroom/ocbc-indicator-enewsletter/, and sign up to receive updates here: https://bit.ly/2JccmlT. In addition to timely newsletter resources, OCBC has created a COVID-19 Resources page on its website, allowing you to access all of the most useful info on COVID-19 in one place.
- Join OC Health Care Agency and OCBC for the next webinar on best practices for reopening your restaurant safely. Visit How to Re-Open Your Business Safely to register.
Reopening Guidelines
Before reopening, all facilities must:
- Perform a detailed risk assessment and create a site-specific protection plan
- Train employees on how to limit the spread of COVID-19. This includes how to screen themselves for symptoms and when to stay home.
- Set up individual control measures and screenings
- Put disinfection protocols in place
- Establish physical distancing guidelines
Refer to the Statewide industry guidance to reduce risk webpage for industry-specific guidelines for reopening
Small Business Grant Relief Program
The Small Business Grant Relief Program will support small businesses and organizations impacted by COVID-19 in Orange County Supervisorial District Five. Visit the Small Business Development Center website for information. Applications will open June 22, 2020, 10:00 a.m. until July 5, 2020, 5:00 p.m.
COVID-19 Scams
The California Attorney General Xavier Becerra put out a warning that scammers are posing as phony COVID-19 contact tracers trying to trick Californians into revealing personal information. If you or someone you know believes to have been a victim or target of a scam related to COVID-19, you should file a complaint with the Office of the Attorney General.
COVID-19 Testing
The Orange County Health Care Agency is providing free COVID-19 Testing through state wide testing sites as well as a list for the COVID-19 Testing Network. For more information about testing please visit COVID-19 Testing Page.
PRESS RELEASES
- City Proclaims Local Emergency
- Resources for Seniors
- County Issues Amended Health Order and Guidance
- County Issues FAQ for Amended Health Order
- State of California Health Order Supersedes County Health Order
- County Economic and Business Recovery Hotline
- Acting County Health Officer Approves Re-opening of Specific, Additional Industries and Issues New Order
- Youth Sports Practices Re-Open in Orange County
- OC Health Care Agency Announces Ad Campaign Promoting Free COVID-19 Testing
- Bars Ordered Closed in Orange County